Cart (0)

Shipping policy

ALL SHIPMENTS

We have collaboration with USPS for the delivery of your items across United State. No need to worry as it allows you to track the delivery status of the item once it leaves our warehouse.

*PLEASE NOTE

  • Orders are processed within 3-5 business days.
  • You will receive your order anywhere from 5-14 business days(depending on the location) from the date that it is shipped out, not the date the order is placed.
  • After your payment is authorized and verified, it can still take up to 3-5 business days to process your order in our warehouse.
  • Orders that are system flagged (SF) may be asked to verify additional information and we are not responsible for the delay in processing your order.
  • Business days do not include weekends or holidays. Orders placed on Friday after 12PM or over the weekend will begin processing on the following Monday.

FREE DOMESTIC GROUND SHIPPING (U.S.A.)

Noah Foot Store currently offers free ground shipping on all US orders!

Once your order ships, you will receive a shipment confirmation via email with a DHL tracking or USPS tracking number-you can use this number to find out when your item should be arriving. Please allow 5-14 business days for your order to be delivered. If the item that you have selected is out of stock, you will be notified via email and a refund will be issued for the item cost.

ORDERS OVER $700.00 - SIGNATURE REQUIRED

Noah Foot Store requires an indirect signature for orders when total merchandise cost exceeds over $700.00.  

EXPEDITED SHIPPING (U.S.A.)

We also offer expedited shipping on all domestic orders. Ship times are from the date that it is shipped out, not the date the order is placed. Orders placed will process and ship within 24-72 hours depending on order verification and credit approval.

Saturday, Sunday and holidays are not considered business days and we do not offer Saturday or Sunday delivery via USPS or DHL.

Transit and delivery times for expedited shipping methods do not include weekends.

This fee will be calculated and charged at checkout and is non-refundable due to a return or delay on the courier’s end.

Do you ship to P.O. boxes or APO/FPO addresses?
Unfortunately, we do not offer shipping to P.O. boxes or APO/FPO addresses.

Do you ship internationally?
• We currently do not offer international shipping. This is something that will be available in the near future.

FAILED DELIVERIES & RETURNED PACKAGES

In the event that DHL/USPS is unable to deliver a package due to an incorrect address entered by the customer, missing an apartment, suite, floor, etc., unsafe place to leave the package (driver’s discretion), incorrectly refused packages or otherwise, Noah Foot Store is not responsible for payment of return shipping costs levied by the courier. Similarly, Noah Foot Store is not responsible for the payment of re-shipping item to the customer. In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery and is non-refundable.

SERVICE DELAYS

Noah Foot Store is not responsible for unexpected shipping delays caused by circumstances such as severe weather, natural disasters, train derailments, etc. We are not responsible for unexpected shipping delays caused by circumstances related to the courier itself, such as clearance delays or other occurrences and the shipping fee is non-refundable. In cases such as these, please directly contact the courier with any inquiries about the status of your package: USPS at 1-800-275-8777.

LOST OR STOLEN PACKAGES

Noah Foot Store is not responsible for lost or stolen packages. In the event a package is lost or stolen, either the receiver or Noah Foot Store will need to contact USPS to open an investigation. We are unable to move forward until the investigation is complete on USPS' end. Kindly note, in some cases, USPS may require a police report to open an investigation.

ESTIMATED DELIVERY DATES*

We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.

*Applies to in-stock items only. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and are subject to change.

HOW TO TRACK YOUR ITEM?

You can check on the status of your order at any time by 

STILL, HAVE QUESTIONS?

• Sure, no problem! Just email us at noahfootstore@gmail.com and we'll get back to you right away